Our Promise to You…
FU XIANG CABINETS WAREHOUSE endeavors to provide cabinet products that represent our pride and will provide satisfaction for our customers. Our cabinets are warranted to the original purchaser to be free from defects in materials and workmanship under normal residential usage for a period of 7-Year of the original date of purchase. This warranty is non-transferable.
During this warranty period, FU XIANG CABINETS WAREHOUSE will repair or replace at our option, any cabinet or its component which proves to be defective in material and/or workmanship under normal installation, use and service. This warranty is limited to the replacement of defective parts and does not include service, labor, or transportation charges related to improper installation, storage, misuses or neglect.
To obtain service under this warranty, please contact the business from whom you purchased this product. A copy of the original purchaser’s dated receipt must be submitted with all claims to preserve the rights under this warranty. This warranty is non-transferable. FU XIANG CABINETS WAREHOUSE reserves the right to inspect the claimed defective cabinets. No returns, replacements or repairs may be made without prior written consent.
Information about Warranty Coverage
This warranty shall not apply to FU XIANG CABINETS WAREHOUSE cabinetry or parts that have been subjected to alteration, modification, damage in transit, defect in installation, extreme temperature, moisture levels, abnormal use, wear and tear, or abrasive cleaning chemicals.
This warranty does not apply to any products used or installed in conjunction with FU XIANG CABINETS WAREHOUSE cabinets such as plumbing fixtures, counter tops, or appliances. Uses of cabinetry or parts contrary to instructions furnished by FU XIANG CABINETS WAREHOUSE will void this warranty. This warranty does not apply to Close-Out Items, they need to be carefully examined prior to the sales is made, no return or exchange. Special Order Items are not refundable, however covered under warrantee for manufacture defects. Replacement or credit would be offered in this case.
This warranty does not apply to hairline cracks of cabinet. Hairline cracks are unavoidable in wood cabinets, top-of-the-line or not. They occur wherever there’s a joint between pieces of wood with grain running in different directions: for example, the joints between stiles and rails on the doors or the face frames that surround openings. The pieces expand and contract at different rates with changes in humidity, since wood movement is much more pronounced across the grain than with it. A painted finishes, no matter how good or how carefully applied, and just can’t keep up. Every species and grade of solid wood behaves this way, although cracks are more noticeable on light-colored cabinets than on dark ones.
From time to time FX Cabinets Warehouse will change design, specifications and materials as conditions require and improvements are developed, without obligation to make similar changes to products previously manufactured. If a warranty claim is filed after a product has become obsolete, or has undergone design changes, we reserve the right to honor the warranty in one of the following manners:
1. To replace the affected component with a new component of the same style.
2. To replace the affected component with a component that is as similar and comparable in style as possible.
If components are replaced, we cannot guarantee that the finish of the new component will match the finish and appearance of existing cabinetry
The purchaser agrees to let doors that are warped or have panel shrinkage ¼” or less to hang through two (2) seasons (Spring, Summer) before replacement will be made. Typically, the door will return to its normal flat position once it is acclimated to its temperature and humidity environment condition. Prior to requesting a replacement, please be sure that the problem is not an installation deficiency.
Stain variations; since no two trees are the same, wood is a unique material with natural variations in grain, texture, and color. These variations may also cause considerable differences between old samples and new cabinets. Please Note: Newly produced cabinets will never be the same color as aged samples or cabinets.
THIS WARRANTY IS THE SOLE WARRANTY OF FU XIANG CABINETS WAREHOUSE. NO DEALER OR AGENT OF FU XIANG CABINETS WAREHOUSE HAS ANY AUTHORITY TO CHANGE OR ENLARGE THE ABOVE WARRANTY OR FU XIANG CABIENTS WAREHOUSE RESPONSIBILITY.
THE WARRANTY STATEMENTS CONTAINED IN THIS LIMITED WARRANTY SET FORTH THE ONLY EXPRESS WARRANTIES EXTENDED BY FU XIANG CABINETS WAREHOUSE FOR THE CABINETS, IN LIEU OF ALL OTHER WARRANTIES, THE PROVISIONS ON THE WARRANTY SHALL CONSTITUTE THE ENTIRE LIABILITY OF FU XIANG CABINETS WAREHOUSE, AND THE PROPERTY OWNER’S EXCLUSIVE REMEDY FOR BREACH OF THE WARRANTY, FU XIANG CABINETS WAREHOUSE SHALL NOT BE LIABLE TO THE PROPERTY OWNER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGED FOR BREACH OF AN EXPRESS OR IMPLIED WARRANTY ON THE CABINETS.
Some states do not allow the exclusion or limitation or incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you the specific legal rights and you may also have other rights which vary from countries or states.