Terms and Conditions

Return and Exchange Policy

We offer a “100% Customer Satisfaction Guarantee” on all purchases. If, for any reason, you are not satisfied with your purchase, we will exchange the product or refund the cost of the item to the original payment method.

  • Returns or exchanges must be done within 45 days of the pick-up date. Item must be in purchase condition and in original, unopened packaging.
  • Items marked as “closeout”, “assembled”, or “special order” are final sale and are not eligible for return or exchange.
  • All dimensions and size designations given are subject to verification on job site and adjustment to fit job conditions. Customer is responsible for verifying all measurements and design before opening any items. Once items are opened, they are no longer eligible for return or exchange.

 

Assembled Item Discount Policy

We offer a limited selection of pre-assembled cabinets for sale at 50% off original retail price. These cabinets come as-is and are not eligible for return or exchange.

 

Special Order Procedure Policy

If needed, FX Cabinets Warehouse can place a special order directly to the factory to replace damaged items. The cost of the parts must be paid in full before the order can be placed. The lead time on special orders is 120 days. These orders cannot be cancelled, refunded, or exchanged.

 

Shipping and Delivery Policy

FX Cabinets Warehouse does not offer an in-house delivery service. Customers will be held fully responsible for picking up or shipping any merchandise purchased through us. Prior to loading, warehouse personnel will review the list of items with the customer/driver picking up the items. A signature will be required for all order pick-ups. This signature represents the receipt of all items listed. FX Cabinets Warehouse will not be liable for any discrepancies afterwards.

 

Payment Policy

FX Cabinets Warehouse accepts credit, debit, cash, or checks as forms of payment. For customers that are out-of-state or out-of-country, wire transfer is an option. For more details, please contact us at 626-333-2388.

 

Showroom Special Discount Policy

Dealers and distributors with an account with FX Cabinets Warehouse are eligible for discounted pricing on showroom displays. For more details, please contact us at 626-333-2388.