Return and Exchange Policy
We offer “100% Customer Satisfaction Guarantee” on all purchases. If for any reason you are not satisfied with your purchase, we will exchange the product at no extra cost, or we will refund your money.
- Return or Exchange items must be in original purchase condition, unopened packaging, within 45 days of the pick-up date.
- Return or Exchange does not apply to Final Sales, including “Close Out” and “Special Order” items.
- All open items must be fully assembled and in perfect condition; all items will be inspected prior to refund. In addition, there will be a 50% restocking fee for assembled/open-box items.
Assembled Item Discount Policy
We offer 50% discount from original price to purchase any assembled items. Assembled Item sale cannot return or exchange.
Special Order Procedure Policy
We will be happy to place a Special Replacement Order to the factory if you would like to order parts for repairing damaged items,; the lead time is up to 60 days. Cost of parts need to be paid in full upon ordering, and this transaction is no cancellation allowed.
Shipping and Delivery Policy
We do not offer delivery service; Customers will be fully responsible for shipping/pick up merchandises. Before loading, our warehouse personnel will go through the list of items with the driver; a signature will be required on the “Shipping Instruction”. This signature represents the receipt of all items listed; Cabinets Warehouse will not be liable for any discrepancies afterwards.
FU XIANG CABINETS WAREHOUSE is a wholesaler; all merchandises are sold at wholesale discount prices. Therefore we only accept Debit Card, Cash, or Checks. If you are outer state or outer country customer, Wire Transfer payment method for same day pickup is recommended. For Wire Transfer detail info, please contact us at (626)333-2388 Ex: 201.
Showroom Special Discount Policy
We have special showroom discount for our dealers and distributors. Please contact us for more information at (888)322-1888 ext: 292